I took this picture in the bathroom of an Esso station (yes, I was that desperate that I visited a bathroom in an Esso)
If this washroom isn't up to your standards, please tell us. And accept a free air freshener as our thanks.
I decided to donate the air freshener back to the cause. I think they need it more than I do.
To me, this sign is like having a sign in a restaurant saying "if you don't like our food, please let us know. and accept an enrollment in a culinary class as our thanks." Or a hospital saying "if our doctors don't fix what ails you, let us know and we'll give you a medical kit to take home with you."