Tuesday, June 1, 2010


I bank with President's Choice Financial, a retail bank operated by CIBC. Every time I use the bank machine, I get nervous because I'm afraid they are trying to get rid of me. Trying to suggest that I take my business elsewhere. If you bank with PC, do you feel the same way, whenever you see this at the end of your transaction?

"Your transaction is complete. Would you like to continue banking?"

I'm always worried that if I select "No" to indicate that I am finished banking for now, they will take it to mean "No, I am finished banking forever. Go ahead and close my account." Is that being overly paranoid?

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